ai88 Privacy Policy
Personal information you provide on the ai88 platform is protected with SSL encryption and is never sold to third parties. The security of your data is our top priority.
Introduction and Purpose of This Policy
This Privacy Policy is a formal document that clearly explains how ai88 collects personal information from players who use the platform, the purposes for which it is used, who it is shared with, and how it is protected. By continuing to use ai88's services, you acknowledge that you have read and agree to the terms of this policy. If you do not agree after reading it, you must stop using the services.
Scope of This Policy
This policy applies to all users — players, referrers, and visitors (guests not included) — who access ai88's website (https://ai88.surf), mobile browser interface, or any other digital channel operated by ai88.
Information We Collect
ai88 collects the following personal information for the purpose of providing services and maintaining player security.
Registration Data
Information provided when opening an account —
- Full name
- Date of birth (for 21+ age verification)
- Email address
- Phone number
- Login password
Financial Data
Information related to deposits and withdrawals —
- KBZPay / Wave Money / AYA Pay / CB Pay account numbers
- Transaction history
- Amount and currency
Gaming Data
Activity records within the platform —
- Games played and duration
- Betting history
- Bonus and promotion usage
Technical Data
Data automatically recorded when you visit the website —
- IP address
- Browser type and version
- Cookie and session data
- Access time (MMT)
How your data is used
ai88 uses players' personal data only for the purposes listed below. It is never used in any way outside of these purposes.
(a) Account creation and management
Registration data is used to verify a player's identity, create their account, handle login, and keep the account secure. The 21+ age check is carried out at this stage.
(b) Financial transactions
Financial data is used to connect with KBZPay, Wave Money, AYA Pay, and CB Pay services for deposits and withdrawals. Withdrawals are normally processed within 30 minutes to 3 hours.
(c) Security and fraud prevention
Data is checked to detect fraud, unauthorized fund transfers, and account breaches. These checks are essential steps to protect the funds and personal data of all players.
(d) Customer support
When players send inquiries or report issues via Live Chat or email, registration data and play history are referenced to respond and resolve problems. ai88 customer support is available in Myanmar language 24 hours a day.
(e) Service improvement
Play history and website activity data are analyzed only in aggregated form to improve the games and services players enjoy.
Data sharing and disclosure
ai88 does not sell or rent your personal data to third parties. It is shared only with a limited set of parties where strictly necessary to provide the service.
Parties we may share with
- Payment partners — KBZPay, Wave Money, AYA Pay, and CB Pay services that process deposits and withdrawals
- Technology providers — Server hosting, cybersecurity, and software providers — who must handle personal data only as we instruct
- Legal requirements — When disclosure is required by a court order or a formal request from an authority
Things we will never do
- Sell data to advertising companies or third-party services
- Pass data to anyone to send marketing emails without your prior consent
- Disclose a player's name or details for bonus promotion purposes
Cookies and tracking technology
The ai88 website uses cookies to keep players properly logged in and to improve the website.
Essential cookies
Cookies used to maintain login sessions, save your preference settings, and provide CSRF protection. The website cannot function correctly without these cookies.
Analytics cookies
This type of cookie is used to record which pages are viewed and for how long, and which games are played most — in anonymised form.
Refusing cookies
You can block cookies from your browser settings. However, if essential cookies are turned off, logging in and processing deposits and withdrawals may not work smoothly.
Data retention period
How long we keep data
ai88 retains a player's personal data for as long as their account is active. After an account is closed, data may be kept for as long as required by legal, financial protection, and anti-money laundering obligations — normally 5 years. After that period, data is deleted securely.
Data deletion requests
Players can request deletion of their personal data by contacting [email protected]. Please note that data still within a legally required retention period, and data related to ongoing financial crime investigations, cannot be deleted immediately.
Player's Data Rights
Every player using the ai88 platform has the following rights regarding their personal information.
Right to Access
You can request to view what personal information ai88 holds about you.
Right to Rectification
You can request to correct any personal information that is inaccurate or has changed.
Right to Erasure
You can request that your data be deleted, as long as it does not conflict with legal requirements.
Right to Restriction
You can request that data processing be temporarily paused while data is being reviewed or while you are objecting to its use.
Right to Portability
You can request that the data you have provided be exported in a readable digital format.
Right to Object
You can request to object to data processing carried out under our legitimate interests.
How to Exercise Your Rights
To exercise any of the rights above, you can email us at [email protected] or contact us via 24-hour Live Chat. Once a request is received, we will act on it as quickly as possible, except where a mandatory verification period is required.
Data Security Measures
ai88 combines technical and administrative measures to protect players' personal information.
SSL Encryption
All data transferred between the ai88.surf site and your browser is protected with SSL/TLS encryption, so it cannot be intercepted and read.
Access Control
Only ai88 staff who need it are granted access to player data. Access logs are monitored and unauthorized access is not permitted.
Data Breach Handling
If we have credible reason to believe a data breach has occurred, ai88 will notify affected players as quickly as possible via [email protected], and will immediately investigate the incident and put protective measures in place.
Policy on Players Under 21
ai88 is a platform for players aged 21 and above only. If we become aware that someone under 21 is using our services, we will immediately delete all of that person's personal information and close their account. If you know of a child or someone under 21 accessing the platform, please notify us right away at [email protected].
Policy Updates
ai88 may update this privacy policy when necessary. When significant changes occur, players will be notified by email to the address registered on their account. Continuing to use our services after changes have been made will be taken as acceptance of the updated policy. The "Last Updated" date at the top of this policy will always reflect the most recent revision.
Privacy Protection Quick Answers
Still have questions?
You can reach ai88's customer support in Burmese, 24 hours a day.
Log in to contact Live Chat