🛡 Safe Play

ai88 Responsible Gaming — Your Life Comes First

Gaming should be for fun. Play mindfully and stay in control with us at ai88.

Responsible Gaming

Gaming is for fun only

We put every player's experience first — so you enjoy yourself on the ai88 platform without financial stress. We believe gaming is entertainment, not a way to earn income.

Our platform is open to players aged 21+ only, and we provide a range of tools and support so players can stay in control of their gaming. If gaming ever feels like a problem, the ai88 support team is here for you around the clock.

This page outlines our responsible gaming policies, the self-management tools available to players, and how to get help when gambling-related problems arise.

Player Protection Tools

21+ Age Restriction

The ai88 platform is for players aged 21 and over only. Age verification is required when opening an account, and any attempt to access the platform fraudulently will result in immediate account suspension.

Setting Deposit Limits

Players can set their own daily, weekly, or monthly deposit limits. This helps you manage your budget and reduces the risk of losing more than you intend.

Loss Limits

You can set a maximum amount you are willing to lose within a week or a month in advance. Once the limit is reached, we will immediately stop your play, protecting you from financial pressure.

Session Time Limits

You can limit how long each gaming session lasts. When your set time is up, you will receive a reminder that it is time to stop. Keeping track of your time can help prevent long-term gambling problems.

Temporary Gaming Break

If you feel you need a short break, you can use the Time-Out option. Choose any period from 24 hours up to 30 days to temporarily close your account — it will only reopen once that period ends.

Self-Exclusion

If you feel gambling is no longer in your control, you can request a longer Self-Exclusion. We will not lift this during the active period, and we will continue to offer you full support throughout.

Warning signs of problem gambling

If you notice any of the following in yourself or someone close to you, consider whether gambling may be becoming a problem.

  • A strong urge to keep gambling in order to win back money you have lost
  • Secretly using money for gambling or borrowing money to do so
  • Hiding the time spent gambling from family or close ones
  • Feeling angry, anxious or depressed when gambling does not go well
  • Wanting to stop but being unable to and continuing to play anyway
  • No longer able to keep up with daily responsibilities because of gambling

Help is available right away

If any of these signs apply to you, contact our Support team immediately. ai88's Live Chat service operates 24 hours a day in Burmese and can also handle gambling problem advice and Self-Exclusion requests.

If you feel gambling is affecting your life, do not wait to reach out — asking for help is what strong people do.

Practical tips for healthy gambling

1

Set a budget in advance

Decide how much you are willing to spend before you start and do not go over it. Chasing losses only leads to losing more.

2

Limit your playing time

Decide in advance how long you will play each day and be ready to stop when that time is up. Use a timer or the Session Limit tool.

3

Do not play when you are stressed

Playing when you are feeling down, angry or tired makes problems worse. Remember that gambling is for fun, not a way to cope.

4

Do not gamble with borrowed money

If you are gambling with borrowed money, that is a clear warning sign of a gambling problem. If you have reached this point, contact us first.

5

Do not see gambling as a source of income

Gambling is for enjoyment, not a way to earn money. Only when you approach it with that mindset will it stay from affecting your life.

ai88's support environment

ai88 is committed to putting players' wellbeing and safety first. This commitment is a core part of how we operate.

We are committed to SSL encryption and fair gambling practices

Player self-restriction tools are available to access and use at any time

Your betting history is available in your account so you can review your own play

24/7 Burmese-language Live Chat and email support are available at any time

Support contact channels

For any gambling-related issue, you can contact the ai88 Support team immediately — we are committed to handling everything with full confidentiality.

24/7 Live Chat

Trained staff are available 24 hours a day in Burmese and can effectively assist with Self-Exclusion requests, limit requests, and any gambling-related questions.

Email contact

In addition to gambling-related matters, Self-Exclusion requests can also be submitted by email. [email protected]

Personal data protection

When handling gambling problem cases, players' personal information is kept confidential and is never shared with any third party.

Play responsibly and enjoy it

Turn on the protection tools at ai88 and play in a way that suits you

Questions about Responsible Gambling

Only players aged 21+ are allowed to access the ai88 platform. This limit is in place to protect children and young people and to maintain a responsible gaming environment. We enforce this policy strictly.

Contact our Support team via Live Chat or [email protected] to request Self-Exclusion. You can choose a period (3 months, 6 months, 1 year, or longer), and we will not lift the exclusion while it is active.

Increasing a limit requires a 24-hour waiting period before the change takes effect, while lowering a limit takes effect immediately. This approach gives players more stability and helps prevent large losses in a single session.

Time-Out is a temporary break lasting from 24 hours up to 30 days. Your account can be reopened once the period ends. Self-Exclusion is a longer period, ranging from 3 months to over a year. During Self-Exclusion, you will not be able to ask Support to lift it early.

For gambling-related concerns, the Support team can assist with Self-Exclusion requests and setting limits, while keeping your information confidential. You can reach us 24 hours a day via Live Chat or [email protected].

After logging in to your ai88 account, you can view your gaming history and deposit/withdrawal records in the Account Dashboard. You can review these records to check your own betting patterns.